Shipping policy
Standard Delivery Charges (UK Mainland Only)
Delivery Time: Typically 3–5 working days
Cost:
- Free on select items (as stated on the product page)
- £3.49 for orders up to 10kg
- An extra £3.49 applies for each additional 10kg above that
Standard Delivery Charges (UK Remote Areas)
Please note: Free delivery promotions do not apply to remote/out-of-area UK postcodes.
Cost:
- £6.95 for orders up to 10kg
- An additional £6.95 for every 10kg beyond that
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Important: At this time, we do not deliver to the Channel Islands due to courier limitations.
Out-of-Area Postcodes Include:
AB36*, AB37*, AB38*, AB54*, AB55*, AB56*, BFPO, BF*, BT*, FK17*–FK22*, HS*, IM*, IV*, KA27*, KA28*, KW*, PA20*–PA80*, PH15*–PH50*, TR21*–TR25*, ZE*
Express Delivery (UK Mainland)
Delivery Time: 1 working day (or up to 2 working days in December)
Order Cut-Off: Must be placed before 1 PM (Monday–Friday)
Cost:
- £6.95 for orders up to 10kg
- Additional £6.95 for each 10kg over the initial weight
Returns & Refunds
If you return an item that was sent via express delivery, the express delivery fee is non-refundable.
Note: We always aim to meet the delivery timeframes outlined above. However, delays can occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding.